A burst pipe can feel like a disaster. Water spraying everywhere, floors flooding, and the panic that comes with thinking about cost and cleanup. In that moment, knowing what to do before the plumber arrives can make all the difference.
This guide walks you through the exact steps to take during a plumbing emergency, especially if you’re waiting on a plumber in Franklin, TN.
1. Stay Calm and Assess the Situation
When a pipe bursts, the first instinct might be to panic, but calm thinking is your best asset. Take a deep breath and look around:
- Where is the leak coming from?
- Is it spraying water or just leaking?
- Is the water pooling near electrical outlets or appliances?
Prioritize your safety. If water is close to electrical fixtures, unplug devices only if it’s safe to do so—or better yet, turn off the electricity to that area from your main breaker.
Once you’ve established the area and source of the problem, it’s time to act.
2. Shut Off the Main Water Supply
The most important immediate step is stopping the flow of water. Most homes have a main shutoff valve located near the water meter. Typical locations include:
- In a basement or crawl space
- Near an exterior wall
- Close to where the main water line enters the house
Turn the valve clockwise to close it. If it’s stuck or hard to turn, use a wrench, but don’t force it so hard that it breaks. This step stops additional water from flooding your home and reduces the risk of structural damage.
Once the main supply is off, any water still coming out is just what’s already in the plumbing.
3. If Safe, Shut Off Power to Affected Areas
Water and electricity don’t mix. If the burst pipe is leaking near electrical outlets or appliances, cutting the power to those circuits is a wise precaution.
Locate your electrical panel and turn off:
- The specific circuit breaker feeding the affected room
- The whole panel if the situation feels risky
Only do this if you can safely reach the panel without stepping in water.
4. Drain Remaining Water from the Pipes
After shutting off the water, open a few faucets in your home to let out the water that’s still trapped in the pipes. Starting with the faucets closest to the burst can help relieve pressure and may reduce leaking elsewhere.
Flush toilets and turn on cold and hot taps in the kitchen and bathrooms. This helps:
- Reduce further leakage
- Relieve pressure in the system
- Make the plumber’s job easier when they arrive
5. Contain the Leak and Protect Your Belongings
Here’s where quick thinking can save your floors, furniture, and walls:
- Use buckets or bowls to catch dripping water
- Place towels or rags around the area to soak up moisture
- Move furniture, rugs, and valuables out of the way
If water is pooling on hardwood or carpet, roll towels under doors to slow spread. For carpets you can lift, put a shallow pan underneath to catch the water.
6. Take Photos for Insurance
Your insurance company may ask for documentation of the damage. Before you start moving things around too much, snap some photos or video of:
- The burst pipe
- Water damage on walls, floors, or ceilings
- Any personal items affected
These images can be valuable when filing a claim and expedite the process.
7. Call a Plumber in Franklin, TN (and Keep Them Updated)
Once you’ve taken the steps above, call a plumber in Franklin, TN right away if you haven’t already. A burst pipe isn’t something to wait on, as it can cause ongoing structural damage, mold growth, and even electrical issues if not handled promptly.
When you call, be ready to describe:
- Where the burst is located
- How long it’s been leaking
- Any steps you’ve already taken (water shutoff, power shutoff, etc.)
This helps the plumber prepare and may speed up the response.
8. Watch for Secondary Issues
Even after the immediate leak is controlled, remain vigilant. Watch for:
- Signs of water where you don’t expect it
- Unusual odors (possible mold)
- Changes in water pressure when the system returns to use
Once the plumber has fixed the leak, keep an eye on the area over the next few weeks to catch any hidden problems early.
Understanding What a Professional Will Do
When the plumber arrives, they’ll:
- Confirm the source of the burst
- Repair or replace the damaged pipe
- Test to ensure proper water pressure and no further leaks
- Inspect the surrounding area for secondary damage
A skilled plumber in Franklin, TN can also advise you on preventative measures to avoid future burst pipes, especially if temperatures drop or the plumbing is older.
Contract Properties: A Trusted Plumber in Franklin, TN
If you’re ever dealing with an urgent issue, Contract Properties offers around-the-clock emergency services, including plumbing support across Franklin, Brentwood, and Nashville. We’ve been providing trusted property maintenance and skilled trade services since 1993, and our team is ready to assist with everything from water line leaks to full plumbing repairs.
Need help now? Contact us at Contract Properties 24/7 for prompt assistance and let experienced professionals take the stress out of plumbing emergencies.